Backroom Customer Service
I’d get a pull request on my little handheld device, which closely resembled a Star Trek phaser gun, and I’d fill the requested merchandise into something we called a tub, then push that tub out onto the purgatorium where the backroom opened up into the bright, intimidating sales floor. This was as far as us backroom guys were willing to go. In fact, we avoided the sales floor whenever possible.
Filed under: Customer Service by Will Rose
Tags: communication, Customer Service
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DIYPR Part Two – Try Your Hand at Journalism
Welcome to Part Two of the DIYPR series, where we discuss the next level of self promotion, whether it be for your personal business, your design firm or perhaps you were suddenly bestowed with the responsibility to “get the word out” about your company.
Filed under: DIYPR by Libbie
Tags: brand awareness, communication, Community News, media relations, PR
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Google Sidewiki is Here…Roll Out the Welcome Mat
A few weeks ago, you may have seen a blog post discussing the building momentum behind social media. Well, that snowball just got really big really fast. If you’ve been holding off on engaging in social media because it makes you too vulnerable, guess what…you’re social now!
Filed under: Social Media by Libbie
Tags: add-on, communication, free marketing, Google Sidewiki, marketing, reputation management, Social Media
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Twitter…what’s the point?
Oh Twitter. Talk about an acquired taste. Some things in life are so incredibly easy to love immediately (for me, the Mocha Freeze at Dutch Brothers), while others take a little more patience and time, and in the case of Twitter – a bit of peer pressure.
Filed under: Social Media, Twitter, Uncategorized by Libbie
Tags: communication, dutch brothers, Facebook, free marketing, PeopleBrowsr, Social Media, Technology, TweetDeck, Twhirl, Twitter, Twitter managers
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Newtek Embraces Brave New Social World
For those of you who have hosted with us for a long while, you may notice some big changes around here – socially speaking. For those of you that are new to our world, please ignore our past wallflowerish tendencies and pretend that we’ve always been this socially advanced.
Filed under: Customer Service, Social Media by Libbie
Tags: communication, Customer Service, dialogue, Facebook, listening, Social Media, transparency, Twitter
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the Internet Versus Hog Futures
My grandparents’ kitchen was THE place when I was growing up. A seat at the table was a place of honor, especially in the early evening when folks would stop by for coffee. In southern Iowa things move a bit more slowly than in other areas of the country. In Unionville, population 25, this is especially true.
Filed under: Customer Service, General Information by Derek
Tags: communication, DNS, FTP, Internet, Iowa, middle America, web hosting
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